What is the check-in/check-out process?

During check-in, you will have the opportunity to inspect the property to ensure it is as advertised. A property manager or one of our agents will give you a walkthrough to show you how everything works and where things are.

Once you’re satisfied, you will be asked to settle the remaining balance of the booking (if not already paid) along with the security deposit. You will then be officially registered with the immigration department as required by Thai law—this is handled by the property manager or one of our agents.

At check-out, the property manager will inspect the house for any damages, if applicable. Any remaining utility charges or cleaning fees will be deducted from the deposit as agreed, and the remainder of your deposit will be returned on the same day.