Cancellation Policy

At Doctor Property Rentals, we work with individual property owners, and cancellation terms may vary between listings. The terms and conditions will be clearly communicated to prospective tenants and provided in either a lease agreement or a terms and conditions sheet, depending on the type of occupancy.

Deposit & No-Show Policy

• A deposit is required upon signing the lease agreement or terms and conditions sheet.
• Tenants are expected to take possession of the rental property within the agreed-upon timeframe.
• If the tenant fails to take possession as agreed, the deposit may be forfeited, and the lease agreement may be considered null and void, with the property made available to other tenants.

Owner & Agent Discretion

• Property owners (or their appointed agents) have the final say on deposit handling and lease cancellations.
• Requests for extensions or cancellations due to unforeseen circumstances will be reviewed at the owner’s discretion.

Communication & Notification

• Clients should inform Doctor Property Rentals as soon as possible of any delays or changes to their move-in plans.
• All requests regarding cancellations, delays, or extensions must be made in writing and addressed to the rental management team.

This policy ensures transparency and fairness for both tenants and property owners, while maintaining flexibility where applicable. For property-specific cancellation terms, always refer to the provided lease agreement or terms and conditions sheet before making a payment.